Patient Info


Click to save your spot ahead of time or call 855-910-3278. Walk-in patients are also welcome.

Please note that Righttime is now part of the MedStar Health family and that our locations are using the MedStar Health online check-in system. Click here for more information about MedStar Health Urgent Care.

Billing & Insurance

  • For visits through November 30, 2020, please click here to pay your bill via Righttime Medical Care.
  • For visits beginning on December 1, 2020 through the current date, please click here to pay your bill via MedStar Health Urgent Care.

For a listing of insurance plans accepted by MedStar Health Urgent Care, please click here and scroll down to the FAQ section.

Medical Records

Please call MedStar Health at 855-910-3278 for assistance with obtaining medical records.

Forms, Notices and Accessibility

Please click here for MedStar Health's policies and notices regarding privacy practices, patient rights and responsibilities, notice of nondiscrimination, and more.

Concerns or Feedback

For any emergency situation, please call 911 or visit your nearest emergency room.

  • For questions regarding accessing your Patient Portal for test results, visit summaries, or assistance with logging in, please call 855-910-3278.
  • To cancel or reschedule an appointment, please call 855-910-3278.
  • For questions related to billing, please call 855-910-3278.
  • For any other concern about your visit, please visit the MedStar Health Patient Feedback form. Please note that we are not able to schedule, cancel or reschedule appointments or send protected health information via email.