Righttime Medical Care uses Ancillary Services, Inc., (ASI) to provide courtesy insurance claims filing for patients. ASI is required by insurance contracts to follow all of their rules, policies and procedures. Because insurance plans vary widely, are individualized by employer groups, and change from year to year, in many cases you will need to contact your insurance company or employer's benefits department directly for questions regarding coverage. The information below should help you understand the courtesy billing service provided to you by your doctor's office. If, after reading this information, you still have questions, please use the "Contact Us" link for more information.
There are so many different insurance plans that it is not possible for your doctor’s office to know the specific details of each plan. By understanding your insurance coverage, you can know what types of medical care are covered in your plan.
Take time to read your consumer benefits guide, every year. It is better to know what your insurance company will pay for before you receive a service, have tests completed or fill a prescription. Some kinds of care may have to be approved by your insurance company before your doctor can provide them.
If you still have questions about your coverage, call your insurance company and speak with a member services representative for a more detailed explanation.
Remember that your insurance company, not your doctor, makes decisions about what will be paid for and what will not. In addition, your doctor, not your insurance company, decides what medical services you should receive in the interest of your health.